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Payment Terms & Conditions
- A deposit is required for family, wedding, or pre-wedding photography to secure your date. We will send the invoice once you have submitted the reservation form.
- Full payment must be received before or on the day of the event. For bank transfers or online payments, please complete the transfer at least 1 week before the event date and ensure the full amount is paid. Any bank fees or charges are the responsibility of the client. Please check with your bank regarding possible transfer fees, as sometimes the amount we receive is different from what you sent. In such cases, we will provide a screenshot of our account and record the actual amount received.
- We also accept cryptocurrency (USDT). Please advise which network you prefer to use. Kindly note that any mistakes causing a failed transfer are not our responsibility.
- For international payments, we recommend using Wise (formerly TransferWise) at https://wise.com/ as it offers lower fees and faster transfers than traditional bank methods. However, cryptocurrency transfers remain the most cost-effective option.
- Payments made via PayPal will incur an additional 5% charge.
- Deposit payments for wedding or pre-wedding photography are non-refundable in case of last minute cancellation, except in the event of force majeure. For family photography, payments may be fully refunded if cancellation is made at least 7 days before the scheduled shoot.
- In the event of unexpected force majeure, the photographer/videographer’s liability is limited to a full refund of deposits and any charges already paid.
Photography Terms and Condition
- Photographs delivery time may vary.
Pre-wedding photograph session: 20 working days after the service date in low season up to 45 working days after the service date in high season period.
Wedding photography: subject to duration of photography services. The more drawn out of photography services implies we will produce more photographs and it will require longer time for post processing. For the most part we may convey the outcome in 20 working days after the service date in low season or maximum 60 working days in high season.
Some packages included album and album delivery time will be around 2 months. We will send a layout to approve before we print. - For the most part we do wedding photography in photojournalistic or sincere style. We will take the moment around us. In the event that you have any photographs demand with somebody or any set up images/pictures, please inform ahead of time. Any photography requests with somebody, location or style can’t be authentically taken. The greater part of the requests ought to be a set up pictures, even it looks natural, however need to set up to be that way.
- We attempt to cover as much photographs as we can, but sometimes the wedding location is too huge and some of the time we have to travel from one point then onto the next point. We can’t cover anything during our travel time. In the event that you hold your venue in enormous resort or have 2 distinct locations for getting prepared and the wedding ceremony, then I recommend to arrange carefully and get some information about what sort of photographs that you truly need to have before the photographer leave to other wedding region.
- We only give JPEG format of photographs. Any request of RAW format will occur extra handling charge.
- All copyrights have a place with photographer(s); he/she has the privilege to utilize/demonstrate some photographs to different customers for marketing purpose. Please visit these websites for more understanding about copyright of photos.
http://www.ppa.com/about/content.cfm?ItemNumber=1720
http://www.copyright.org.au/admin/cms-acc1/_images/34402631850404697939e3.pdf
http://www.copyright.gov/help/faq/faq-fairuse.html
File delivery and file handling
The expected number of photos are vary subject to the type of package that you took.
For pre-wedding photos, it could be around 20-40 photos per location; family and wedding may be up to 40-100 photos per service hour. Standard editing, color correction, and brightness adjustment are applied to all deliverable photos. We don’t do digital image manipulation to reduce or add one or some objects in the photo.
All of the delivery of the photos will be by download link from our cloud storage. Most of them we compressed in advance and please download it from your laptop or PC instead of your handphone. Album is the only physical item that needs to ship by courier.
Lifetime Storage
Since a lot of USB or hard disk failure issues in the past years, now we offer lifetime cloud’s storage. As long as you got the link then your photos or videos could be accessed anywhere and anytime.
Although our cloud storage is valid for lifetime, we aren’t responsible for any data damaged/corrupted or total loss that is caused by the cloud storage’s provider. Therefore making your own backup is necessary.
Please do not hesitate to contact us for any inquiry
Regards
Iwan
