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1. Payment Terms
1.1 To secure your booking, we require a 30% deposit for our standard packages. For destination shoots outside Bali or custom packages, a minimum 50% deposit applies. If your package includes third-party services (such as decorations, airfare, or accommodation), these need to be settled in full before the event.
1.2 For family and pre-wedding sessions, the remaining balance can be paid on the day of the shoot by cash (Indonesian Rupiah only), bank transfer, or PayPal. For weddings, we suggest settling the remaining balance at least one week before the wedding day to ensure everything runs smoothly without payment concerns on your special day.
1.3 Any bank fees or transfer charges are the responsibility of the client. If there is a discrepancy between the amount sent and the amount received, we will provide a screenshot of our account to confirm the actual amount received.
1.4 Payments can be made via:
-. Wise (recommended for international transfers): https://wise.com/
-. Bank transfer (client bears fees)
-. Cryptocurrency (USDT): Please specify the network. Any mistakes causing failed transfers are not our responsibility.
-. PayPal: Subject to an additional 5% service charge.
2. Cancellation Terms
2.1 For wedding and pre-wedding bookings, deposits are non-refundable if you cancel at the last minute, unless the cancellation is due to force majeure.
2.2 For family sessions, you’ll receive a full refund if you cancel at least 7 days before your scheduled shoot.
2.3 If you do not show up on the day without notifying us, your deposit will be forfeited.
2.4 If you need to reschedule, we’re happy to move your booking to a new date (subject to our availability) as long as you let us know at least 14 days in advance. Your deposit will be carried forward.
2.5 Payments made for any third-party services (such as decorations, airfare, or accommodation) are non-refundable once they have been booked and paid for.
2.6 In the event of force majeure, the photographer’s/videographer’s liability is strictly limited to a refund of deposits and payments actually received. Under no circumstances shall the photographer/videographer be liable for any amount exceeding the total payment received, nor for any consequential, incidental, or indirect losses.
3. Photography Terms
3.1 Delivery timeline will follow the terms stated in the invoice or contract issued at the time of reservation.
3.2 Style of photography:
-. We primarily capture in a photojournalistic and candid style.
-. Specific requests for posed or setup shots must be communicated in advance.
-. Requests for particular people, locations, or styles may require additional arrangement, even if the result appears natural.
3.3 Coverage limitations:
-. While we aim to cover as many moments as possible, we cannot photograph during travel time between locations.
-. For large venues or multiple locations, clients are encouraged to plan carefully and discuss priorities with the photographer.
-. We cannot guarantee coverage of every moment, as some events or interactions may occur outside our control.
3.4 Photo selection and format:
-. Deliverables are provided in JPEG format only.
-. Requests for RAW files are subject to an additional processing fee.
-. The photographer retains full discretion in selecting which images are edited and delivered. Not all photos taken during the session will be provided.
3.5 Copyright and usage:
-. All copyrights remain with the photographer(s).
-. Clients are granted the right to use delivered photos for personal, non-commercial purposes (e.g. printing, sharing with family and friends, posting on personal social media).
-. Commercial use, resale, or use for paid advertising requires prior written consent from the photographer.
-. The photographer reserves the right to use selected images for marketing purposes (website, portfolio, social media, etc.).
-. For further reference on copyright, please see: Professional Photographers of America, Australian Copyright Council, US Copyright Office.
3.6 Meals and breaks: For weddings or events requiring coverage of six (6) hours or more, the client agrees to provide the photographer(s) and assistant(s) with a meal and reasonable break time during the event.
4. File Editing, Delivery and Handling
4.1 Number of photos: The number of photos delivered may vary depending on the type of photography. Family sessions with children often result in a higher number of photos due to capturing spontaneous movements and expressions, while pre-wedding sessions generally produce fewer photos as they are more directed and posed.
4.2 Editing options:
-. AI editing: We offer AI-assisted editing for faster delivery. Please note that while AI can speed up the process, the results may not be comparable to full manual editing by a professional.
-. Standard editing (human): Includes color correction, brightness adjustment, and general image enhancement. This does not include body reshaping or digital manipulation. Each package includes a set number of images for standard editing as specified in your chosen package.
-. Premium editing (human): Charged per photo, this option includes advanced adjustments such as body reshaping or other image manipulations upon request. Premium editing is always optional.
4.3 Review and approval: After the shoot, we will provide all AI edited preview photos for client review. Clients must select the images they wish to include in standard editing by returning the corresponding file numbers. The number of images included depends on the package purchased. Premium editing may then be requested for additional images as needed. Any requests for standard editing selections, premium edits, or approvals must be submitted within three (3) months of the initial delivery. If the client does not return the selected file numbers within this period, it will be considered as acceptance of the AI-edited version, and no further editing will be provided.
4.4 Delivery method: Photos are delivered via download link from our cloud storage. Files may be pre-compressed, so it is recommended to download them using a laptop or PC rather than a mobile device.
4.5 Physical items: Albums (if included in the package) are the only physical items provided and will be shipped by courier.
5. File Storage
5.1 Final photos that have been manually edited (standard or premium) will be stored in our cloud storage with lifetime access via a download link, subject to the continued operation of the storage provider.
5.2 AI-edited photos will remain available for one (1) month only from the date of delivery. Clients are advised to make their selections for manual editing within this period.
5.3 While we provide cloud storage, we are not responsible for any data loss, corruption, or service interruption caused by the storage provider. Clients are strongly advised to download and create their own backups for safekeeping.
Inquiries & Bookings
For any questions or inquiries regarding these terms and conditions, please do not hesitate to contact us.
Regards,
Iwan