Privacy Policy

Privacy Policy

Iwan Photography Bali (“we,” “us,” “our”)
Website: www.iwanphotographybali.com
Effective date: 1st September 2026 – immediately

This Privacy Policy explains what personal data we collect through this website, why we collect it, how we use it, and the choices and rights you have. By using this website, you agree to the practices described here.

1. Who We Are

Iwan Photography Bali provides wedding, pre-wedding, and family photography and videography services in Bali, Indonesia. This website is the “data controller” for the personal data described below — meaning we decide why and how it is collected and used.

2. What Personal Data We Collect

We collect personal data in the following ways:

Information you give us directly. When you use our contact form, request a quote, or fill out a lead form linked from our ads, we collect information such as your name, email address, phone number/WhatsApp number, and any message or details you provide about your event (date, location, package of interest).

Information collected automatically. Like most websites, we use cookies and similar technologies to collect technical information when you browse, including your IP address, browser type, device type, pages viewed, and how you arrived at our site (for example, from a Google or Facebook/Instagram ad).

Information from third-party tools. We use the following third-party services, which may collect data independently under their own privacy policies:

  • Google Tag / Google Ads — to measure which ads lead to inquiries (conversion tracking) and to run advertising campaigns.
  • Meta Pixel (Facebook/Instagram) — to measure ad performance and build advertising audiences on Meta’s platforms.
  • WooCommerce — powers our package/pricing pages; if you interact with a package (e.g. “Check Availability”), basic interaction data is processed through this system.
  • WhatsApp — if you contact us via a WhatsApp link on this site, your conversation is handled within WhatsApp, subject to WhatsApp’s own privacy policy, not this one.

We do not collect payment card details through this website — package pricing is informational, and bookings are confirmed and paid for directly with us, not through online checkout.

3. Why We Collect This Information (Purpose and Legal Basis)

We use your personal data to:

  • Respond to your inquiry and provide a quotation or booking information
  • Communicate with you about your session, event, or booking
  • Improve our website and services
  • Measure and improve our advertising (Google Ads, Meta/Instagram ads) so we can reach couples and families planning a Bali photography session
  • Comply with legal obligations where applicable

Our legal basis for this processing is your consent (for example, when you submit the contact form or interact with our ads) and our legitimate business interest in responding to inquiries and operating an effective website.

4. Cookies and Tracking Technologies

This site uses cookies from Google (Google Ads/Google Tag) and Meta (Meta Pixel) to understand how visitors reach and use the site and to measure advertising performance. These cookies may track your activity across other websites you visit. You can control or disable cookies through your browser settings; note that some site features may not work as intended if cookies are disabled.

5. Who We Share Your Data With

We share limited data with:

  • Google (Google Ads, Google Tag) and Meta (Meta Pixel/Facebook) for advertising and conversion measurement.
  • Service providers who help us run this website (e.g. hosting, WooCommerce infrastructure), strictly to the extent needed to operate the site.

We do not sell your personal data to third parties.

Cross-border transfer: Google and Meta are US-based companies, and data collected through their tools may be processed on servers outside Indonesia. Where this applies, we rely on the safeguards those providers offer (such as standard contractual clauses) and, where required, your consent to this transfer. If you are located in the EU/UK, similar cross-border safeguards apply under GDPR.

6. How Long We Keep Your Data

We keep inquiry and booking-related personal data for as long as reasonably needed to respond to your request, deliver services if you book with us, and meet any legal or accounting obligations, after which it is deleted or anonymized. Analytics and advertising data is retained according to Google’s and Meta’s own retention settings, which you can review in their respective privacy policies.

7. Your Rights

Depending on where you live, you may have rights including the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time (this won’t affect processing that already happened before withdrawal)
  • Object to certain processing, including for direct marketing

If you are in Indonesia, these rights are provided under the Personal Data Protection Law (UU PDP); if you are in the EU/UK, equivalent rights are provided under GDPR. To exercise any of these rights, contact us using the details in Section 9 — we aim to respond within a reasonable time (Indonesian law generally expects a response within 72 hours for access/correction requests).

8. Children’s Privacy

This website is not directed at children, and we do not knowingly collect personal data from children. Family photography sessions may naturally include images of children, but this is handled directly between us and the parent/guardian who books the session, not through automated data collection on this website.

9. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective date” at the top of this page will be updated whenever we make changes. We encourage you to review this page periodically.