Photography Terms & Conditions

English

Payment Terms & Conditions

  • Deposit required to hold the date. We will send a confirmation letter after the deposit is received.
  • Full payment should be received before the venue day. Bank transfer or online payment must be transferred 1 week earlier the venue’s date and please pay in full amount. Some bank fees or charges will be buyer’s/customer’s responsibility. If you don’t mind check your nearby bank for transfer charge. Some of the time the sum that you sent not the same sum as we receive. In the event that this case happened then we will send you a print screen of our account and calculated as the sum that we received. We will charge 4% extra charges if pay through Paypal.
  • Deposit payment is not refundable if any cancellation happens with the exception of power majeure happened.
  • Photographer/videographer obligation might be restricted to a full refund of any deposits and charges paid if any unexpected power majeure happened.

Photography Terms and Condition

  • Photographs delivery time may vary.
    Pre-wedding photograph session: 14 working days after the service date in low season up to 45 working days after the service date in high season period.
    Wedding photography: subject to duration of photography services. The more drawn out of photography services implies we will produce more photographs and it will require longer time for post processing. For the most part we may convey the outcome in 20 working days after the service date in low season or maximum 60 working days in high season.
    Some packages included album and album delivery time will be around 2 months. We will send a layout to approve before we print.
  • For the most part we do wedding photography in photojournalistic or sincere style. We will take the moment around us. In the event that you have any photographs demand with somebody or any set up images/pictures, please inform ahead of time. Any photography requests with somebody, location or style can’t be authentically taken. The greater part of the requests ought to be a set up pictures, even it looks natural, however need to set up to be that way.
  • We attempt to cover as much photographs as we can, but sometimes the wedding location is too huge and some of the time we have to travel from one point then onto the next point. We can’t cover anything during our travel time. In the event that you hold your venue in enormous resort or have 2 distinct locations for getting prepared and the wedding ceremony, then I recommend to arrange carefully and get some information about what sort of photographs that you truly need to have before the photographer leave to other wedding region.
  • We only give JPEG format of photographs. Any request of RAW format will occur extra handling charge.
  • All copyrights have a place with photographer(s); he/she has the privilege to utilize/demonstrate some photographs to different customers for marketing purpose.  Please visit these websites for more understanding about copyright of photos.
    http://www.ppa.com/about/content.cfm?ItemNumber=1720
    http://www.copyright.org.au/admin/cms-acc1/_images/34402631850404697939e3.pdf
    http://www.copyright.gov/help/faq/faq-fairuse.html

File delivery and file handling

All of the delivery of the photos will be by dropbox (default) or other media sharing sites (if requested). Most of them we compressed in advance and please download it from your laptop or PC instead of your handphone. We will keep the files in our Dropbox as long as possible, but we only guarantee for 6 months. Album is the only physical item that needs to ship by courier.

We had experience from a little number of customers before that they haven’t reply our emails yet, up to today. Some of them use dedicated email which is only for wedding purpose and I believe they forgot the password. Please be noted that we will delete all files 6 months after our service date. We don’t accept any revision of photograph’s album or video 6 months after your wedding or pre wedding day. A debt of gratitude is in order for your cooperation to reply our email.

We will delete all of the files in our server 6 months after our service date. We will not give any support for any issue if already over 6 months of time.

Please do not hesitate to contact us for any inquiry

Regards

Iwan


中文

请在预约我们的服务之前,仔细阅读我们的服务条款。

支付条款

  • 预约日期需要支付定金。在收到定金后,我们会发送一份确认信。
  • 我们需在拍摄日之前收到全额付款。银行转账或是在线支付需要在拍摄日之前一个星期完成,并请支付全额。买家/客户需要负担银行的手续费。如果您不介意的话,请查询您附近银行的转账手续费。有些时候,您转账的总金额并非是我们收到的总金额。如果遇到这种情况,我们会发送给您我们账户的截图,并以此作为我们收到的总金额。对于Paypal支付,我们将额外收取4%的手续费。
  • 除非出现不可抗力因素,如果取消预约,预付款将不退款。
  • 如果出现不可抗力因素,摄影师/摄像师的职责可能将仅限于全额退款所有已支付的定金和付款。

摄影条款

  • 照片交付时间可能不尽相同。婚纱摄影:淡季,服务之后14个工作日。旺季,最多45个工作日。
  • 婚礼摄影:交付时间根据摄影服务时间的长短有所不同。摄影服务时间越长,意味着照片越多,我们后处理所需的时间也就越长。大多数情况下,在淡季,我们会在拍摄完成后20个工作日内完成交付。而在旺季,交付时间最长可达60个工作日。
  • 相册交付时间:大约2个月。在印刷之前,我们会发送一个布局预览供您确认。
  • 在大多数情况下,我们以新闻摄影风格或写实风格来进行婚纱摄影。我们会记录身边的时刻。如果您有特别的摄影要求,请提前提出。一切需要与某人,在某地或是要求某种风格的照片都需要提前布置,即时看起来很自然,也需要提前都布置完成。
  • 我们会尽可能多拍照,但是某些时候婚礼现场太大,以至于我们需要从一个地方去到另一个地方。我们在路途中无法拍照。如果您的婚礼在一个巨大的场馆举行,或是您有2个不同的婚礼场所,那我推荐您仔细安排,并在摄影师去到另一个场所之前,告诉摄影师您需要什么样的照片。
  • 我们只交付JPEG格式的照片。如果需要RAW格式的照片需要额外付费。
  • 摄影师拥有照片的版权。他/她有权以营销目的使用或向其他客户展示照片。请访问以下网站来了解更多关于照片版权的信息。
    http://www.ppa.com/about/content.cfm?ItemNumber=1720
    http://www.copyright.org.au/admin/cms-acc1/_images/34402631850404697939e3.pdf
    http://www.copyright.gov/help/faq/faq-fairuse.html

照片存储及传送方式

照片的所有交付将通过 Dropbox (默认)或其他媒体共享站点(需预先要求)进行。 没上传之前大部分我们会预先压缩所有照片,请从您的笔记本电脑或PC(而不是手机)下载。 我们将尽可能长时间地将文件保存在 Dropbox中,但我们只保证6个月。 相册是唯一需要通过快递运送的实体物品

我们遇到过有一小部分客户直到今天都从来没有回复过邮件。他们中有些人专门为了婚礼使用了新的邮箱地址,我认为他们把邮箱密码忘了。请注意,我们会在服务完成后6个月删除所有的文件。在婚纱摄影或是婚礼摄影6个月后,我们不再接受任何相册或是视频的修改要求。我们提前感谢您能配合回复我们的邮件。

如果您需要更多信息,请不要犹豫,立即联系我们

此致敬礼

Iwan